FAQ - ILS Hospitals
ILS Hospitals

Your Health,
Our Happiness

Emergency Helpline

  • Agartala: 8974050300

  • |
  • Dumdum: 033-40315000

  • |
  • Salt Lake: 033-40206500

FAQ

How to book an appointment?

Book an appointment online at www.ilshospitals.com or mail your queries to info@ilshospitals.com or call us at:

  • Agartala: 8974050300, 0381-2415000
  • Dumdum: 033-40315000/01
  • Salt Lake: 033-40206500
What are the visiting hours?

Visiting hours are as followed:

  • Ward/Twin Sharing/Cabin/Suite: 9am - 10am I 5pm - 7pm
  • ITU/ICU/CCU/NICU/HDU: 5pm - 6pm   |   9am - 10am (Saltlake only)
Rules and guidelines for visitors

Visitors must carry visitor pass. Only two persons are allowed during visiting hours at Ward/Twin Sharing/Cabi /Suite and only one person is allowed during visiting hours at ITU/ICU/CCU/NICU/HDU. Children are strictly not allowed in critical care areas.

What is the mode of payment in your hospital?

The payment can be made by Cash / Credit Card / Debit Cards/ DD/ Wire Transfer / Cheque.

Do you have the facility of cashless treatment?

Yes, Cashless facility is available for empanelled TPA's & insurance Companies.

Do you have any health check up packages?

ILS Hospitals are equipped with the latest and accurate testing equipments, trained technicians and specialists providing an advance range of health check up and screening services.

This Health Check up Packages covers a wide range of investigations like from basic standard set of blood tests to detailed physical examinations and consultation by experienced doctors and each package is tailored to suit the needs of an individual.

Is outside food allowed into the hospital?

Outside medicines and foods are not allowed within hospital premises. Patient meals are served as per instruction of the doctor and dietician.

Is Mediclaim policy accepted at your hospital?

Yes, empanelled TPA's & insurance Companies are accepted at the hospitals.

Does the hospital have 24x7 emergency care services?

Yes, 24 x 7 Emergency care service is available at the hospitals.

Is Dialysis facility available?

Yes, Dialysis facility is available at ILS Hospitals Agartala and ILS Hospitals Dumdum.

Is advance payment must for an emergency case?

During emergency every minute is vital so the admission is done immediately without any advance deposit money and the patient is taken under medical observation.

How the bed charges are calculated?

Bed charges are calculated as per 24 hour basis from the time of admission.

Working hours of Admission and Billing section?

Admission and Billing section functions 24x7.

What are the required documents for admission?

The mainly required documents are Prescription of any previous treatment, Diagnostic test reports, Details of all medicine & dosages of the patient, Patient id proof, insurance or medical benefit card or proof.

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