General Rules
- Admission and Billing section functions 24×7
- Outside medicines and foods are not allowed within hospital premises
- Ward/Twin Sharing/Cabin/Suite: (Only two persons are allowed during visiting hours
- ITU/ICU/CCU/NICU/HDU: (Only one person is allowed during visiting hours)
- Patients’ relative in single occupancy & overnight attendants must keep their green passes all time
- No movement will be allowed between 10 pm – 5 am for attendants
- Kindly surrender the visitor passes to ward nurses at the time of discharge
- Children are strictly not allowed in critical care areas
- Flowers and gifts are not allowed inside hospital
- Please do not tip any staff member
- Please co-ordinate with IP coordinator for any query/clarification
- Please do not leave any belongings Et valuables with the patient, hospital is not
responsible for the same - Patient meals are served as per instruction of the doctor and dietician
- We provide filtered drinking water. Packaged drinking water is available on chargeable basis
- Personal attendant for the patient is available on request to IP floor co-ordinator within 4 pm, payment to be made separately
Visiting Hours
Agartala
General
- Morning 9 am – 10 am
- Evening 5 pm – 7 pm
SICU, MICU, HDO, NICU
Saltlake
General
- Morning 9 am – 10 am
- Evening 5 pm – 7 pm
ITU, NICU
- Morning 9 am – 10 am
- Evening 5 pm – 6 pm
Admission checklist
Please carry the following for admission:
- Photocopy of photo ID card and address proof
- Advance booking receipt, if any
- Admission advice by the consultant
- Relevant medical reports and prescriptions
- Cut the nails & remove nail polish before admission
Billing
- Bed charges are calculated as per 24-hour basis from the time of admission
- Beds are subject to availability. (No advance bed booking)
- Room/Ward bed tariffs include charges for patients diet
- Please contact the billing department for provisional bill on daily basis
- Only cash/credit or debit cards/DD/Wire Transfer/Cheque are accepted
- As per Government regulations, cash receipts of up to INR1.99 lakhs is allowed, balance amount can be paid in Card/DD/NEFT/RTGS/Cheque
- All refunds above 28,000 will be processed by cheque
- Please carry all the money receipts at the time of discharge
Please contact the TPA Desk or the floor coordinators for any assistance.
Disclaimer – All the information mentioned on the website are subjected to change. You are requested to verify the same with the hospital.