ILS Hospitals

Your Health,
Our Happiness

Emergency Helpline

  • Agartala: 8974050300

  • |
  • Dumdum: 033-40315000

  • |
  • Salt Lake: 033-40206500

PATIENT CENTER

General Rules

  • Admission and Billing section functions 24×7
  • Outside medicines and foods are not allowed within hospital premises
  • Ward/Twin Sharing/Cabin/Suite: (Only two persons are allowed during visiting hours
  • ITU/ICU/CCU/NICU/HDU: (Only one person is allowed during visiting hours)
  • Patients’ relative in single occupancy & overnight attendants must keep their green passes all time
  • No movement will be allowed between 10 pm – 5 am for attendants
  • Kindly surrender the visitor passes to ward nurses at the time of discharge
  • Children are strictly not allowed in critical care areas
  • Flowers and gifts are not allowed inside hospital
  • Please do not tip any staff member
  • Please co-ordinate with IP coordinator for any query/clarification
  • Please do not leave any belongings Et valuables with the patient, hospital is not
    responsible for the same
  • Patient meals are served as per instruction of the doctor and dietician
  • We provide filtered drinking water. Packaged drinking water is available on chargeable basis
  • Personal attendant for the patient is available on request to IP floor co-ordinator within 4 pm, payment to be made separately

Visiting Hours

Agartala

General

  • Morning 9 am – 10 am
  • Evening 5 pm – 7 pm

SICU, MICU, HDO, NICU

  • Evening 5 pm – 6 pm

Dumdum

General

  • Morning 9 am – 10 am
  • Evening 5 pm – 7 pm

Critical Care, ITU, NICU

  • Evening 5 pm – 6 pm

Saltlake

General

  • Morning 9 am – 10 am
  • Evening 5 pm – 7 pm

ITU, NICU

  • Morning 9 am – 10 am
  • Evening 5 pm – 6 pm

Admission checklist

Please carry the following for admission:

  • Photocopy of photo ID card and address proof
  • Advance booking receipt, if any
  • Admission advice by the consultant
  • Relevant medical reports and prescriptions
  • Cut the nails & remove nail polish before admission

Billing

  • Bed charges are calculated as per 24-hour basis from the time of admission
  • Beds are subject to availability. (No advance bed booking)
  • Room/Ward bed tariffs include charges for patients diet
  • Please contact the billing department for provisional bill on daily basis
  • Only cash/credit or debit cards/DD/Wire Transfer/Cheque are accepted
  • As per Government regulations, cash receipts of up to INR1.99 lakhs is allowed, balance amount can be paid in Card/DD/NEFT/RTGS/Cheque
  • All refunds above 28,000 will be processed by cheque
  • Please carry all the money receipts at the time of discharge

Please contact the TPA Desk or the floor coordinators for any assistance.

Disclaimer – All the information mentioned on the website are subjected to change. You are requested to verify the same with the hospital.

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